TRACK AN ORDER
Check the status and shipping updates for your recent purchases.
View Status arrow_forwardHOW CAN WE HELP?
Our Customer Care team is available to assist with order inquiries, product questions, and returns. Please allow 1-2 business days for a response.
START A RETURN
Initiate a return or exchange within 14 days of delivery.
Return Portal arrow_forwardSIZE & FIT
Detailed measurements and sizing guidance for all garments.
Size Guide arrow_forwardSHIPPING INFO
Rates, delivery times, and international shipping policies.
View Details arrow_forwardSend a Message
Frequently Asked Questions
Find quick answers to common questions about orders, shipping, and returns.
Where is my order?add
Once your order ships, you will receive an email with tracking information. You can also view your order status from your Soléa account.
Shipping times & ratesadd
Standard domestic shipping takes 3-5 business days. Express options are available at checkout.
Returns & Exchangesadd
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
International Duties & Taxesadd
Orders shipped outside of the US may be subject to import taxes, customs duties, and fees levied by the destination country.